PayPal Account Setup

If you already have a Pay Pal account for your business, you can skip ahead to Get Verified.

A. Setting up the basic Pay Pal account for your business

Click here to go to the Pay Pal Australia site. The Pay Pal site will open in a new window so you can refer back to these instructions.
Click the Sign up link from the Pay Pal home page.
Check that the correct Country is being displayed in the pulldown list at the bottom of the page. It should already say Australia, but change it if it does not.
Select Business Account, then click Continue
Fill in the Account Sign up form, then click Continue and you will be taken to the second part of the Account Signup form.
PayPal will now ask you to enter an email address. This email address is used as your login to PayPal and it will be the address that ticket sales receipts and payment notifications will be sent to. Enter a suitable email address now.
Continue to fill out this form then click Sign Up to continue. PayPal will send you an email to the address you gave in the previous step. Retrieve that email and follow the instructions.
When you click the link in the email, a page will open in your web browser and you will be asked to enter your PayPal password. This is the password you gave in step 6 above. Enter the password and click Confirm.
Your email address should now be confirmed and the PayPal page should say that. Click Continue.
You should now be on the Business Account Overview page of PayPal. Congratulations! you now have a PayPal account.

B. Get Verified

If your PayPal account is already Verified, you can skip ahead to Setup your PayPal account for Ticketbook.

You will see that your account status is "Australian - Unverified (new)". PayPal has two account status' - Unverified and Verified. You do not need to become Verfied in order to use your PayPal account with Ticketbook. However, there are advantages to doing so. The following is a brief summary of the reasons you should become Verified. For full details, click the Get verified link on the left hand side of your PayPal Account page, then click Why do I need to become verified ? The summary of reasons is:

The verification process confirms that you actually live where you say you do. PayPal will send you a letter that has a code in it that you use to prove you received the letter at your postal address. Therefore, being Verified gives your customers more confidence that your company exists. In the case of using PayPal with Ticketbook, this may not be an issue.
Once verified, you can use the PayPal Seller Protection and PayPal Buyer Protection schemes. Again, this is probably not a big deal in your use of PayPal with Ticketbook.
Once verified, you can increase the limits on the amount of money you transfer into and out of your PayPal account. Depending on the size of your business, this may be an issue.

If you wish to become Verified with PayPal, follow the links and instructions on the the PayPal site (start with Get verified). Remember, your Ticketbook system will work whether or not you get verified with PayPal.

The verification process takes a few days. PayPal will send you a letter by post and also deposit a few cents into your bank account. If you wish to become verified you can continue with these instructions and return to verify once you have your letter.

C. Setup your PayPal account for Ticketbook

In order for your Ticketbook system to work with PayPal there are a few things you must do. The first part is to make some settings in PayPal. The second part is to enter some data from your PayPal account into your Ticketbook system. That way, PayPal and Ticketbook can communicate with each other.

To setup PayPal:

1. On your PayPal MyAccount page you will see a tab that says "Profile". Click that tab.

2. This is the page that you use to customise PayPal. We will be clicking links under the Selling Preferences column.

3. Click Payment receiving preferences. For use with Ticketbook fill in the page as follows:

Question	Response
Block payments sent to me in a currency I do not hold	Yes
Block accidental payments	Yes
Block Payments from users who Initiate payments from the Pay Anyone subtab of the Send Money tab	Leave unticked, not relevant to Ticketbook
Block Payments from users who Pay with eCheck for website and Smart Logo payments, or German bank transfer for all website payments except eBay	Tick this box - Ticketbook doesnt work with eChecks at this time
Display "Add Instructions to Seller" text input field	No
Credit Card Statement Name	If the suggested name is not acceptable to you, change it

Click the Save button to save your entries.

4. Click Instant Payment Notification Preferences then click the Edit button.

a. Tick the check box
b. Cut and paste the following URL into the Notification URL box:

http://www.ticketbook.com.au/public/PayPALIPN.cfm

c. Click the Save button in the lower right hand corner
d. You should then get a message that Instant Payment Notification setup was successful.
e. Double check that the page says:

Instant Payment Notification (IPN): On
Instant Payment Notification (IPN) URL:http://www.ticketbook.com.au/public/PayPALIPN.cfm

If the IPN is Off, or if the URL is NOT exactly the same as you cut and pasted above, click the Edit button and redo steps a to e above.

f. Click the Back to Profile Summary link on the page

5. Click Website Payment Preferences

a. Set Auto Return to On
b. Cut and paste the following URL into the Return URL box:

http://www.ticketbook.com.au/public/PayPalResult.cfm

c. Set Payment Data Transfer to On
d. Set Non encrypted website payments to Off
e. Set PayPal Account optional to On
f. Set Contact telephone to Off
g. Click the Save button to save your changes.
h. The Profile Summary page will redisplay and there will be a message displaying your identity token. Cut and paste this token into Notepad (or any other text editor or even a blank email) - you will need to enter it into the Ticketbook system setup (below). If you lose this identity token you can retrieve it be returning to this Profile page in PayPal.

That's all you need to do to setup your PayPal account to use with Ticketbook. The next step is to enter some data into your Ticketbook system.

D. Enter your Ticketbook PayPal settings

Once you have setup your PayPal account as described above, you need to enter two pieces of information into Ticketbook so it can communicate with your PayPal account.

Log in to your Ticketbook - go to www.ticketbook.com.au, click the Members Login link then enter your username and password.
Click the Payment setup link on the Welcome page.
If you have already created a PayPal option it will appear on the list. Double click it to open the entry screen. Go to step 5 below.
If you have not yet created a PayPal option click Add an option. When the entry screen appears, select PayPal from the list and wait while the screen refreshes to display the PayPal relevant field entry boxes.
In the PayPal email address field enter the PayPal email address you used when you set up your PayPal account in step A.6 above. This email address is how PayPal knows which business / organisation it is talking to.
In the PayPal identity token field enter the PayPal identity token that was supplied by PayPal in step C.5.h above.
Oprionally, you may enter any general message that you wish to convey to your customers about their payment. Usually this can be left blank.
Click the Save button
Click the Back to welcome page link under the Menu

Finally, you need to tell your Ticketbook that you now want to use your PayPal account for bookings.

On the Welcome Page, click the Enterprise setup link
Double click your enterprise name on the list
In the Gateway field, select PayPal from the pulldown list.
Click the Save button. Customers will now be able to pay using your PayPal account.

That's it. Your PayPal integration is now complete.

It is highly recommended that you TEST YOUR PAYPAL GATEWAY before going live. See point 6 on the Getting Started page for details.