Welcome to Ticketbook - the online ticketing system for your business or organisation

Ticketbook has three main benefits:

1. Ticketbook is low cost, low maintenance and high value
2. Ticketbook gives your business a professional, competitive and up-to-date image 
3. Ticketbook allows you to sell more tickets with less administration giving you more profit !

Ticketbook has been designed with three main business types in mind:

1. Tour operators 

eg diving, whale watching, eco-tours, wilderness adventures, etc

• Improves your customer to staff ratio by filling more seats on each tour
• Allows you to collect participant data at the time of booking (eg ages, level of fitness, etc ) thus saving you time and allowing you to "screen" participants early if necessary
• Reduces the number of "Do you have seats available on ...?" type phone calls because customers can see your tour dates and vacancies 24/7

2. Entertainment venues

 eg theatre restaurants, clubs and pubs, community theatre, independant cinemas etc

• Sell more tickets because it is easy for customers to book and pay online while they are "hot"
• Allows you to get paid before the event thus reversing the risk if a booking doesnt show up
• Allows you to collect information such as how many "Dinner and Show" and how many "Show only" customers. Also ask about any special dietary needs.
• Reduces the number of "Do you have tickets for ...?" or "Who is playing on Saturday?" type phone calls.

3. Seminars, workshops and classes

eg public courses, personal development, dance classes, etc

• Allows you to collect participant data at the time of booking (eg background, experience, etc ), thus saving you time and allowing you to "screen" participants early if necessary
• Easy to offer and manage "early bird" discounts thus improving your dynamic marketing and conversion ratio
• Allows your customers to easily check when your next event is happenning, 24/7

The Ticketbook system is suitable for any business or organistion that needs to sell tickets. Other examples include: schools (excursion payments and end-of-year concerts) and exhibitions.

It is much more than just a way to sell tickets online - it is a way to manage ticket sales and customer information. The system is very flexible thus ensuring that your customer's online experience matches that of your business.

Ticketbook

• Has free setup and NO monthly fees. It is completely commission based - you are invoiced each month
• Is fast and painless to setup and maintain
• Any agents you appoint can check availability and make bookings 24/7 via their own administration pages
• You do not need an internet payment gateway to use Ticketbook. See below for more details about your customer's payment options
• Offers a seamless integration giving the appearance that you have a ticketing system built into your web site

Ticketbook is flexible

We understand that most businesses have unique requirements and Ticketbook has been designed to offer the maximum flexibility.

Three customer booking and payment options

When your customers book you can offer them the method of payment option that works best for you:

1. If you only accept payment via cheque or by phone (ie you do not want to offer online payment facilities) you can do that with Ticketbook.
2. If you do not have an internet payment gateway and still want to receive credit card details online you can use our Encrypted Email option.
3. If you currently have a supported internet payment gateway you can plug it in to your Ticketbook system. We currently support PayPal, National Australia Bank NSIPS and Verisign Payflow. It only takes about 15 minutes to set up a PayPal account and it is free to set up. 

Click here for a detailed explanation of the payment options and selling online in general.

Customise your booking form

Ticketbook allows you to collect the extra information that you might need from your customers. For example, a tour company may need to know the ages and/or level of fitness of the participants. Some companies need to know about special dietary considerations. Ticketbook allows you to quickly set up these extra questions specific to your business. 

If the questions need to be "per person" then your customer will automatically get the correct number of entry boxes for the number of people booking. You may have as many questions "per person" as you need.

If the questions need to be "per booking", you can set up as many of those as you need also.

In both cases you can add validation rules to help ensure that the data the customer enters is what you expect. This will reduce the number of phone calls you need to make to check information.

Integration with your existing web site

Ticketbook is designed to be integrated into your existing web site giving a seamless experience to your customers. The Ticketbook system is hosted on our web server while it looks like it is on yours because all your current navigation and images are automatically loaded from your website when a customer views any of your Ticketbook pages. This means that your customers still have access to your page links so they can navigate your site.

Customise the colours and styles

The colours and fonts of your Ticketbook pages can be customised to match your web site. 

For more details, click here